Why can't my Garden Light Controller connect to my Internet?

If you are having trouble connecting your Wi-Fi Garden Light Controller to your Internet, please use the following steps:

• Ensure that your network environment has strong and stable signals
• Troubleshooting: Place your smartphone or iPad (connected to your Wi-Fi) close to the Wi-Fi Garden Light Controller and open a web page to check whether the browsing is smooth and stable
• If the network is normal but the Wi-Fi Garden Light Controller network connection still fails on Holman Home, check whether the router is overloaded. You can disable a device's Wi-Fi feature to reserve the channel for resource reallocation
• Check whether the Wi-Fi password you entered is correct. Check for spaces before and after the Wi-Fi account or password and case sensitivity issues
• Ensure that broadcasting is enabled for Wi-Fi and is not hidden. Ensure that your Wi-Fi Garden Light Controller has been added over a Wi-Fi band of 2.4 GHz. (Check whether the 2.4 GHz band and 5GHz band share the same Wi-Fi account. If so, we recommend that you configure two accounts and switch to the 2.4 GHz band during network connection) 
• Ensure that the encryption method and authentication type are set to WPA2-PSK and AES, respectively, for the router’s wireless settings, or both are set to Auto. Ensure that the wireless mode is not set to 11n only
• If wireless MAC address filtering is enabled for the router, remove your device from the router’s MAC address filtering list to ensure that it is allowed to connect to the network. You can also disable MAC address filtering
• Ensure that the DHCP service is enabled for the router. If not, the IP address will be occupied

The light changed from flashing to regular on my Wi-Fi Garden Light Controller, but it still fails to connect?

• Please confirm that the Wi-Fi password you entered during network configuration is correct
• Please keep the distance to the router during the network configuration (within 1 ~ 5 meters, there must be no metal spacers in the middle)
• The smart device that your router's CPU can load has reached the upper limit. Please disconnect some devices and try again
• The Wi-Fi Garden Light Controller does not reset after the network configuration fails. You can try the network configuration again after the Controller has been reset