After an extended outage (either power or internet) your device may have been unable to reconnect (self- restore). If it is offline in Holman Home, then it needs to be physically checked.
Please check the AP light on your controller:
-
- If the AP light is blue then your WX8 is ok.
- If the AP light is red this means your WX8 has become disconnected.
- If the AP light is purple/pink this means your WX8 is having hardware issues, it may come back into pairing mode, but it may not - please attempt reconnection.
Please be assured while disconnected your WX8 would still be running any 'Starts' you have set and would be able to manually water with no issue but any Smart scenarios you have setup would not be working. Also any changes you have made via the Holman Home app since the outage will not have saved.
We need to get your WX8 connected again. To do this the WX8 will need to be removed from the app and re-added. After this process you will need to review any Smart scenarios you had setup, and you will need to rename any changed Zone names. Any Starts setup prior to the outage should be remembered when the WX8 is re-added.
To reconnect please:
- On the WX8 move the MAIN DIAL to the AP position and then press START
The AP light should now be flashing red quickly
- In the Holman Home app choose the WX8 and then tap the pencil icon (top right). At the bottom of this screen choose Remove Device -> Disconnect*
*If you accidentally press Disconnect and wipe data then you will reset your WX8 and lose all settings. It will be like setting up your WX8 from new
- From the Home screen press +
- Choose Garden Watering on the left side and then the WX8
- Follow the instructions on the app to re-add the device
- Once your WX8 has been re-added the AP light should be blue. On the WX8 remember to move the MAIN DIAL to the RUN position
If you're having any issue getting into AP mode, or the light is stuck in purple/pink please contact us for further assistance.
Article verified: WX8