Power Check Instructions for the Controller Unit

If you're experiencing issues with your unit, follow these steps to check for power:

1. Initial Power Check

• Inspect the controller to determine if the unit is receiving power.
• The issue may be related to the transformer or switching adaptor.

2. Safety Note

• This unit operates on 12V DC after the transformer.
• The following steps can be safely performed with the unit plugged in.
• If you are not confident performing these steps, turn off the unit at the power source until the board has been exposed.

3. Accessing the Controller

1. Open the controller unit.
2. Locate the smaller quarter panel at the bottom.
3. Use your fingers on both sides to gently flick it out.

4. Removing the Main Panel

1. Once the quarter panel is removed, you’ll see a screw on each side securing the larger panel.
2. Unscrew both screws.
3. Carefully turn the panel over.

Photo Reference

Below is a visual reference of the controller interior. Note the two screws circled in blue that need to be removed:

5. Checking the Motherboard Light

• Look for a light on the green motherboard:
  • No light: Indicates no power — the unit may need to be replaced.
  • Blue light: Power is on and the unit is connected via Wi-Fi or Bluetooth.
  • Red light: Power is on, but the unit is not connected.

Check the  Motherboard Light

If there is no light visible on the green motherboard, the controller is not receiving power.

If you cannot see any light on the motherboard, this indicates a power issue and the controller will need to be replaced.

For warranty assistance, please provide the 4-digit batch number from the controller, as shown below.